Client Support Specialist

Company: VirtualVocations
Location: Lincolnwood
Posted on: November 19, 2024

Job Description:

A company is looking for a Client Support Specialist (Tier 1) to provide multi-level technical support to clients.

Key Responsibilities

Provide excellent support and act as a consultant for clients
Identify, troubleshoot, and resolve user issues while reporting bugs
Develop expert knowledge of products and contribute to help materials

Required Qualifications

Demonstrated independent work ethic and self-discipline
Experience in client service roles, including IT support or call centers
Interest in working with technology and learning new tools
Ability to work collaboratively in a remote team environment
Transferable skills may be considered

Keywords: VirtualVocations, DeKalb , Client Support Specialist, Other , Lincolnwood, Illinois

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